Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
All notices from Cooking with Auntie Fee to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Cooking with Auntie Fee shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
P. O. Box 44464
Los Angeles, CA. 90044
Delivery shall be deemed to have been made by You to Cooking with Auntie Fee five (5) days after the date sent.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Cooking with Auntie Fee and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Cooking with Auntie Fee believes that customer conduct violates applicable law or is harmful to the interests of Cooking with Auntie Fee and its subsidiaries.
- Shipping & Delivery
Thank you for visiting and shopping at Cooking with Auntie Fee's. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
*Overnight delivery is only available for orders with delivery addresses within the continental United State.
Shipment to P.O. boxes or APO/FPO addresses
Cooking with Auntie Fee ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Cooking with Auntie Fee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Cooking with Auntie Fee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
- Return Policy
Thanks for shopping at Cooking with Auntie Fee. If you are not entirely satisfied with your purchase, we're here to help.
Return & Refund Policy
Returns You have 7 calendar days from the date you received your order, to return an item (with the exception of edible products). To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7-10 business days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund
If you have any questions on how to return your item to us, contact us.